Author(s): Nick Milton - Knoco Ltd, Chris Boyd - Wilson Sonsini Goodrich & Rosati, Amy Halverson - Wilson Sonsini Goodrich & Rosati, Ian Rodwell - Linklaters LLP, Joe Cohen - Dentons, Andrea Miskolczi - Dentons, Jonna Vainikainen - Castrén & Snellman Attorneys Ltd, Elisabeth Cappuyns - DLA Piper LLP (US), James Loft - Rainbird Technologies, Jon Beaumont - Shearman & Sterling LLP, James G. Perkins - Procopio, Gordon Vala-Webb - thought leader, speaker/author, and innovation professional, Mark Gediman - Alston & Bird, LLP, Kevin Miles - Norton Rose Fulbright, Tara Pichardo-Angadi - Norton Rose Fulbright LLP, Orla Bingham - Baker McKenzie, Katherine Lang - Baker McKenzie, Kathy Skinner - White & Case LLP, Anthony J Rhem - AJ Rhem & Associates Inc., Tiffany M. O’Neil - Procopio, Cory, Hargreaves & Savitch LLP
Publication date: Jan 2023
This book also goes a long way to explain what we do, how we fit in the bigger picture, and how we drive the ambitions and goals of our organisations; and clearly outlines that we don’t do this purely through technology, as many may think, but rather it’s the technology working hand in hand with people and processes that is so key. Knowledge Management in Law Firms: Challenges and Opportunities Post-Pandemic will be of interest to all information and knowledge professionals who strive to improve their own processes and want to learn how others have tackled the challenges they have encountered, while the wide range of contributors means readers will get a truly broad view of this issue.
Strategies for gathering and harnessing knowledge have existed in law firms for decades. However, knowledge management suddenly found itself in the spotlight as a result of the COVID-19 pandemic. Enforced remote working reduced opportunities for knowledge sharing between colleagues and this gap was filled with knowledge databases and experienced knowledge lawyers. Now that hybrid and virtual workforces are here to stay, these new working practices have combined with technological developments, enhanced demand, and the transformation of how to access knowledge to drive the advancement of knowledge management into a new era.
Knowledge Management in Law Firms: Challenges and Opportunities Post-Pandemic is the essential guide to the evolution of law firm KM. It covers how to revisit your strategy in light of recent and future changes, the expansion of knowledge management to encompass legal tech and innovation, the rise of the importance of data, strategies for overcoming the challenges hybrid and virtual working pose to knowledge management, managing knowledge teams, and much more. Chapters are written by an international group of KM experts from a range of organisations and leading law firms, including DLA Piper, Linklaters, and Dentons. Pandemic experiences and lessons learnt are shared as well as ways to approach the future.
Knowledge is at the heart of the legal profession, and this book provides guidance on how to prepare for and thrive in the knowledge management practices of the future, overcoming the obstacles and embracing the opportunities that have arisen from or been accelerated by the pandemic. Through demonstrating how effective knowledge management can help firms exceed client expectations, differentiate themselves in the competitive market, and, ultimately, improve their bottom line, this title will be of interest to knowledge management professionals including professional support lawyers, law firm leaders, partners and fee earners, and, outside of law firms, in-house lawyers and consultants.