The Client Experience

How to Optimize Client Service and Deliver Value

Publication date: Nov 2021

The Client Experience: How to Optimize Client Service and Deliver Value looks at the client experience from end-to-end, from client listening programs to journey mapping, from customer audits to how legal tech can help improve the way a client interacts with a law firm throughout its relationship. A client-centric business model is essential for future law firm success and the authors of this far-reaching title utilize their own experience and real-life case studies to drill down into the importance of maintaining the one thing no business can do without: its client.

Building the Sustainable Law Firm: Developing and Implementing an ESG Strategy

Publication date: Jun 2022

This Special Report looks at the business drivers for sustainability in law firms and offers a practical toolkit to guide law firms on their ESG journey. It discusses how the development of robust, long-term ESG initiatives can provide law firms with manifold benefits, including the opportunity to gain competitive advantage; attract, engage and retain clients and employeees; increase value and service offerings to clients; and enter new markets. 

Thriving in a Multi-generational Law Firm: How to Increase Communication and Collaboration Among Lawyers

Publication date: Nov 2021

This Special Report identifies the conflicts between the different generations currently working in law firms, which, if they continue on their current trajectory, will compromise the long-held traditions and culture within the legal profession. It will address how generational differences set up conflicts between colleagues and will promote different ways to create positive change and harmony within firms. It contains a key analysis of why associates leave, the cost of turnover (which is in the billions of dollars), and what law firms can do to increase retention and productivity.  

The Post-Pandemic Law Firm

Publication date: Oct 2021

The Post-Pandemic Law Firm looks at how law firms can make a paradigm shift, adopting an entirely new business model that focuses on providing outcomes, outputs, and results to their clients and internally places the wellbeing of their team as a cornerstone to the future long-term success and sustainability of the legal profession. Chapters include changes to business models, virtual and remote working, how the pandemic has affected women in the profession, the future of dispute resolution, M&A activity and changes to pricing models – all authored by highly respected practitioners in the modern legal system.

Succession Planning:

Ensuring Smooth Transitions for Lawyers and their Firms

Publication date: Feb 2022

A successful succession encompasses two core elements: transitioning firm management to a new generation, and transferring client relationships. This title provides guidance not only on how these two transitions can be achieved effectively, from the perspectives of both individual partners and the firm, but also on the plethora of issues involved in preparing for the departure of retiring partners and transitioning in new leadership, including compensation, the role of diversity and inclusion and financial considerations. It also considers situations where more specific and specialised plans may be required, such as managing the succession of a rainmaker or when a sole practitioner sells their practice.

Family Philanthropy

Publication date: Jan 2022

Family philanthropy around the world is a dynamic and important part of the overall social change landscape. This Special Report aims to demystify the topic and presents in a clear and easy-to-understand format the philanthropy choices available to families. It covers a variety of topics including: how families can make decisions about their philanthropy activities; donor advised funds; ways in which families can support cultural organisations, such as museums; and leaving a legacy for the next generations.

Effective Practice Group Leadership, Second Edition

Publication date: Jun 2022

Law firm practice group leadership is not for the faint hearted. As firms compete increasingly at practice group level, leaders are being asked to run their groups like business units; to develop and implement a strategic plan that supports the goals and competitiveness of the firm; and to coordinate and lead their partners to enhance the efficiency, performance, and profitability of their groups. With contributions from a wide range of experts, this second edition of Effective Practice Group Leadership builds on the first with new insights and thought leadership. The book examines the position of the practice group leader (PGL) in law firms today, the challenges of the role, and the changes to it, innovations and how modern practice groups are changing, and demonstrates the enormous contribution PGLs can make to the profitability and performance of their law firms, when armed with the tools and the authority.

Law Firm Mergers: Lessons from Successful Strategic Combinations

Publication date: May 2022

Mergers and acquisitions of law firms of all sizes have become increasingly common as competition for talent and business intensifies and leading firms dominate the market in size and profitability. Lawyers and law firm leaders contemplating the future of their firms need to understand the changing dynamics of the market, and the ways in which mergers and other combinations may or may not help them fulfil their aspirations. Law Firm Mergers offers both law firm leaders and all partners a way to approach the issues, highlighting the best practices gleaned from successful combinations.

Intellectual Property in the Energy Sector: Challenges and Opportunities for an Industry in Transition

Publication date: Jun 2022

The management of IP in the energy sector is arguably more important than ever. This Special Report looks at the challenges and opportunities that intellectual property issues present for different areas of this broad and rapidly changing sector, including upstream, downstream, renewables, digitalisation, standard essential patents and brand and reputation. It is essential reading for legal advisers and anyone in a commercial role dealing with the energy sector who is seeking a deeper understanding of the vital role intellectual property plays in shaping and achieving business objectives.

Managing and Developing Your Career as an In-house Lawyer

Publication date: Oct 2022

Managing and Developing Your Career as an In-house Lawyer by Ian White and Simon McCall is a companion to their report Your Role as General Counsel: How to Survive and Thrive in Your Role as GC. It seeks to provide practical ideas and tips on how a busy in-house lawyer can actively manage their own development. The aim is to help them perform more effectively in their current role and also prepare them for promotion or a move elsewhere.

Practical Derivatives:

A Transactional Approach, Fourth Edition

Publication date: Nov 2022

This fourth edition features a number of new chapters analysing the latest trends in areas such as the rise of derivatives referencing cryptocurrencies and other digital assets, the slow but steady move to assets meeting the Environmental, Social and Governance (ESG) criteria in the area of derivatives and structured products, and the emergence of new structures in the securities finance world. It also includes updated chapters explaining how derivatives are used in the practical context, how the documentation works and any pitfalls for the unwary.

Directors' Liability and Indemnification:

A Global Guide, Fourth Edition

Publication date: Oct 2022

The fourth edition of this title features fully updated contributions from leading legal experts around the world on what directors need to be concerned about in 2022 and beyond, together with the protections available. New features of this edition include greater scrutiny of criminal vs regulatory liability, forecasting of particular trends, and the insurability of fines and penalties in the jurisdictions covered, as well as new chapters on Jersey and Guernsey (Offshore), Sweden (Nordics) and Saudi Arabia.

Trust Laws in Cyprus:

An International Perspective

Publication date: Dec 2022

Trust Laws in Cyprus reviews both the Cyprus International Trust Law and the Trustee Law 1955, and places them in an international context, pointing out the solutions available on the island for wealth management, estate planning, and asset protection purposes. Authored by well-known experts in this field, chapters specifically analyse the relevance of Cyprus trusts where settlors wish to retain certain powers, arrange their succession in a more flexible manner than would be possible under forced heirship provisions, or protect heirloom assets from creditor claims.

Effective Trusts: Minimising Disputes Through Design, Governance and Administration

Publication date: Jul 2022

This Special Report examines the causes of trust disputes and explores the steps that settlors, trustees, beneficiaries and others can take during each stage of a trust’s lifecycle – design, execution, administration and termination – to reduce the risk of sparking a dispute. Filled with real-world practitioner guidance, perspective and insight on issues of critical importance to fiduciaries, trust officials and beneficiaries alike, this Special Report is essential reading.