In-depth advice on how the legal profession can up its game in client experience, offering innovative strategies and pragmatic advice to those law firms needing to improve their CX.

Thorough and practical advice that will enable firms of all sizes to develop fit-for-purpose compensation systems that can be effectively managed to drive the right behaviors and, in turn, financial success.

In depth research, expert insight, and practical strategies for addressing the sensitive issue of partner underperformance in law firms.

Up-to-the-minute insight into AI use cases in the legal industry, showing how artificial intelligence is being employed in law firms and law departments.

An exploration of the endeavors of various law firms - the problems they have faced, and the solutions they have developed - to improve their KM processes, and, ultimately, their bottom line

A collection of real world case studies highlighting some of the most important achievements and ideas in matter management today.

Paying For Residential Care: A Guide For Private Client Practitioners is a follow-up to the bestselling Coldrick on Care Home Fees. This book provides both continuity and significant change in this complex subject. 

Managing Legal Change Initiatives highlights the best methods of introducing and managing change in a sector that is known for being averse to it. 

As law firms continually push to stay relevant in the information age, certain functions and roles will change drastically - possibly none more so than a firm’s information functions and librarians.

New Directions in Legal Services examines the fast pace of change in the legal services sector, driven in part by new technologies, and considers what the future holds.