Every so often, a book is published which you know will become the ‘go-to’ text in its field. For lawyers, L&D and HR professionals, trainers and coaches, Kim has skillfully crafted a definitive guide to essential soft skills for lawyers. It contains a wealth of resources offering a research-based overview into the importance of soft skills. With real life practical examples from leading law firms, it is well referenced with a comprehensive list of sources. Easy to dip into for an understanding of different soft skills, or to broaden knowledge of a familiar topic, the book is a welcome addition to the library of any HR or L&D professional.

Caron Murphy, Former Head of L&D, Russell-Cooke LLP